GENERAL INFORMATION

The main “AMBIANTA” development directions are: High Quality, Affordable Price and Safe Services.

“Ambianta” quality management system complies with ISO 9001:2015 international quality standard, and products are endowed with certificates of conformity.

Enjoying success on the market, all the designs of “Ambianta” branded furniture are officially registered and legally protected. Copyright on information on this site belongs to SC Ambianta SRL or its affiliates.

TERMS AND WARRANTY

All the products traded in “Ambianta” specialised markets comply with the quality standards.

“Ambianta” furniture manufacture allows buyers to easily assembly any set of furniture. Calling the Costumer Service at the phone number +373 22 855-333, customers can get a qualified answer to any question.

“Ambianta” company offers a 2-year warranty for the entire range of products, some of them enjoying even up to a 5-year warranty.

To benefit from the warranty terms and conditions it is necessary to present the receipt and/or the tax invoice or other document confirming the purchase of the product and the warranty certificate.

The buyer addresses the complaints about the quality of the product and its accessories during the warranty period, and in case of completion or visible defects — during 14 days since the date the product was purchased.

If the buyer detects hidden deficiencies in the purchased furniture, during the warranty period, he/she has the right to ask for their removal or repair.

Detailed information on the complaints about the quality and return of the product can be sent on the email reclamatii@ambianta.md or at the phone number +373 22 855-540.

CONFIDENTIALITY POLICY

SC AMBIANTA SRL, as author, owner, administrator of www.ambianta.md site shall observe the private character and the security of processing personal data of every person visiting this site. Hereby, the conditions to use the www.ambianta.md site, hereinafter referred to as the Site, are established by potential visitors or customers. Accessing and browsing this site, you actually access the following terms of use. In case you disagree with the present note, please quit this website.

Collecting and processing personal data

SC AMBIANTA SRL website storages personal data only if you offered them voluntarily, for example, in case of a record, survey, contest or during the performance of a contract.

If this Site requires information from you, it means it aims to identify or seek the opportunity to contact you. This is even more necessary in case of use of applications available on the site.

The required information mainly relates to your identification or contact data (name, address, phone numbers, email address), how SC AMBIANTA SRL products and/or services are used or intend to be used, as well as other information closely linked to the use of required services and/or products.

Purpose of collecting data

Your data will be treated in compliance with the current legislation on Personal Data Protection and will be used by SC AMBIANTA SRL for the following purposes:

to process your request, solve requests, questions and complaints, including for the customers assistance, SC AMBIANTA SRL undertakes not to publish personal data transmitted by you via the Site and not to disclose them to third parties, except for partners expressly approved by SC AMBIANTA SRL. In a such situation, SC AMBIANTA SRL shall ensure that the collaborating partner, carefully chosen, will meet the requirements on personal data protection.
for statistical purposes, to assess the level of satisfaction level of customers with the quality of AMBIANTA services. Your answers are strict confidential and will be used exclusively to improve our services; date are collected and processed via an external application so that no connection will exist between your personal data and your answers given via this questionnaire;
for direct marketing, respectively, for informing through messages transmitted via email and SMS regarding the products and services (including the new SC AMBIANTA SRL products and services), promotions, competitions or any other marketing activities carried out by SC AMBIANTA SRL and its partners, and administration of customer database (consumers, only to the extent that the person concerned has expressly and unequivocally agreed to receive the email and / or telephone for that purpose;

The rights of all persons who transmitted their personal data on www.ambianta.md are guaranteed according to the Law No. 133 of 08.07.2011 approved by the Parliament of the Republic of Moldova, on Personal Data Protection.

Right of personal data subject

According to the Law No 133 of 08.07.2011, the personal data subject has the following rights:

To access personal data;
To intervene in personal data;
The right of opposition of personal data subject, that can be exercised through a written request to SC AMBIANTA SRL or at the phone number +373 22 855-333.

Data security

Personal data security measures are established to ensure a proper security of processed personal data. SC AMBIANTA SRL shall meet its personal data security requirements and guaranty the protection of information and information systems against unauthorised access, use, disclosure, interruption, modification or accidental or unlawful destruction of personal data. This site adopts all the security measures to protect personal data of our users.

Final provisions

The amendments of this confidentiality policy appearing along the way will be published on this webpage without prior notice.

Terms and Conditions constitute an entire agreement concluded between you and SC AMBIANTA SRL for the purposes of using www.ambianta.md site.

SC AMBIANTA SRL reserves the right to review and update these rules at any time, without a prior notice or acceptance from users.

If you have questions about information on this page please contact us at: info@ambianta.md.

The use of this site for the purpose of destroying or altering it, its contents or security or for discrediting or harassing SC AMBIANTA SRL or its affiliates is strictly prohibited.

SC AMBIANTA SRL shall apply all the technical and organisational security measures to protect data it controls against any accidental or deliberated manipulation, loss, destruction or against access of an unauthorised person.